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Our Expertise

Every organization has the right to aim for a leap from their current level. Such leap can happen not merely by investing millions into technology directly but primarily through systematic approach to things assisted through a professional set-up both in terms of people and business processes. Well-laid business processes and well-trained people on the same are the two major pre-requisites for technology deployment in an organization irrespective of their size, nature of business, market potential and culture as it can easily be replicated and reproduced by the organization to any number or size they would aim to achieve.

Inspace acts as the bridge between people and process on one hand and technology on the other hand to provide its clients a holistic solution towards their growth path. ‘How we do it in various ways’ is explained below:

Documentation, Training Implementation and Follow-Up of Business Processes and Standard Operating Procedures (SOP)

	Business Process Tree
	Understanding the necessity of business processes Writing them in order of convenience Documenting them sequentially Prioritizing based on internal criticality Training the key team inside the organization on the above documentation to get a complete buy-in Implementing them with the support of the key team Monitoring the compliance of documented processes Updating the documentation periodically when there is a change and announcing the team accordingly

	Gearing up for Documentation
	Function-wise activity charts Activity-wise flow charts for all functions above Current Org Chart Name of roles / designations, brief functions and reporting structure Mention planned changes if any as remarks which may happen within six months from current date Identification of critical factors in every function to prioritize our attention span Impacting revenue Impacting profitability Impacting employees Impacting customers / vendors Documentation Documenting all above inputs Discussing with key members of the organization on every above aspect Make modifications based on discussions Make ready the first version of documentation Assign key members with responsibility of implementation with clear timelines Upload the documentation on a common Intra-net of the organization Ready for implementation

	Implementation, Monitoring, Periodic Updating
	Utilizing the services of the key member team Implementation down the line Clarifications and clarity on things Timelines Top-down approach is critical (to flow from management) Monitoring whether the implemented processes are adhered to Checks and balances Corrective actions then and there No deviation permitted Top-down approach is critical (to flow from management) Updation No time limit – should happen whenever there is a modification / update in the process Such modification / update should be approved by the functional head and management Update the uploaded version of documentation Announce the same to all heads internally

Periodic Decision Making MIS and MCS Reports - Aligned to Existing Client System and to the Business Needs

	Meaningful MIS and MCS (Management Control System) Reports
	Dashboards for managers and management Periodic monetary MIS Reports Revenue reporting – Person, geography, product / solution and SBU-wise Profitability reporting with any given criteria Project-wise profitability tracker Critical Expense Reporting – To enable cost cutting without disturbing current setup Cash flow projection and cash management Sales operations reporting – Order processing, invoicing, collection and support AR and AP monitoring and reporting AMC / Annuity business tracker and sending quotes well in advance Identification of loss of revenue Possibilities of cost control measures without affecting the running set-up Any other reports as per management request Periodic non-monetary MIS Reports Leads / enquiry tracker Quotation tracker Service / Support calls tracker Stores and stock management Escalation points, timeline alerts, validation rules and possible corrective actions for above

Consultant CFO

	Consultant CFO
	Outsourcing the Finance function Cash flow Banking transactions and Compliance reporting Training the existing accounts and finance team on day-to-day activities and monitoring remotely and by weekly visits and meetings Reports relating the above periodically to the management Project reports for credit facilities to financial institutions

Human Capital - HR Optimization

	Human Capital
	Devising a recruitment flow and process – Need, sourcing, identification, interview, offer, induction and documentation Competency and skill set mapping for existing and proposed employees Clear job description and key result areas (KRA) for existing and proposed team with parameters Documentation part of all employees (leave management, files and forms) Statutory filings and deposits (TDS, PF, ESI, etc) periodically – monitoring and ensuring timely execution Welfare and insurance plans – most beneficial based on company policy Devising a performance appraisal format and evaluation with ratings based on defined KRA’s. This is to generate half-yearly reports on: Idle time management To confirm an employee or extend the probation To give promotion or not To give increments or not To identify the strengths and weaknesses of employees at their work in order to increase or decrease the roles and responsibilities To plan for employee training programs

Working Capital Management including Funds Flow Analysis, Process for Utilization of Loan Funds and AR Monitoring and AP Management

	Working Capital Management
	Funds Flow Management Past and projected Long term and short term Bank facilities management Optimum utilization of limits – Cash credit (OD / Packing Credit), Letter of Credit, Letter of Guarantee, Term Loan Interest control Foreign exchange AR and AP management Ageing analysis Payment planning for AP Mechanism for automatic follow up and escalation Inventory management Physical inventory Systemized Deposits, Advances, Statutory Receivables and others Online tracking Mechanism for automatic follow up and escalation

Systems and Process Audit

	Linking the laid down processes to the systems used Accounting Finance Stores and inventory Shop floor Approvals Compliances Any other function as per the customer need Identifying points of improvement to optimize the usage of existing system in alignment with the organizational goals Intensive management discussion and assignment of responsibilities to functional or BU heads to implement them down the line Internal Audit – Process and System Audits

	Key Characteristics of Our Working
	To deploy functional experts in the field of operations, finance, accounting and compliance to perform the job Try to utilize the existing manpower and IT resources / applications at customer place for creating process documentation as well as MIS reports without suggesting invalidated costs To work along with the customers on creation of documentation and implementation closely instead of timelessly waiting for basic level inputs To train internal stakeholders to monitor the compliance of process document meticulously and update the same with approved modifications or developments

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Contact Point

Pondicherry	Bengaluru	Tirupur	Delhi	Mumbai	Hyderabad
+91- 98844 10307	+91 – 93410 02833	+91 – 98842 81555	+91 – 93107 03630	+91 – 93206 94235	+91 – 93462 04532
pondy@inspacetech.com	blr@inspacetech.com	tpr@inspacetech.com	delhi@inspacetech.com	mumbai@inspacetech.com	hyd@inspacetech.com