Outsourcing of daily IT operations and management of a company's Infrastructure is the hallmark of the Inspace outsourcing program. Inspace dedicates a resource, either a System Administrator or IT Manager, to manage IT Infrastructure of the client / company on a retainer model. One or more shared resources would engage with the client based on business need from time to time. The overall engagement is monitored by a Consulting CIO.
The general approach to Outsourcing is that Inspace will allocate a suitable resource required to cater to the requirements and operations of the existing IT infrastructure setup. Based on the need, the supplied resources will also be assisted by a shared Senior Consulting CTO and an Account Manager, who will be responsible for service delivery. The activities covered include business requirement analysis in terms of IT, managing day-to-day IT issues, maintaining the network, servers, IT security, end-computing and presenting reports to management in a periodic manner. The scope would also include coordination with vendors including principal companies and ISPs for resolving issues.